Welcome to eviCore's 2020 Insights Webinar Series
eviCore healthcare is kicking off the New Year with an exciting new Insights Webinar Series. Join us as we discuss various healthcare topics that affect the industry and the evolving landscape of healthcare.
Understanding What Matters to Cancer Patients
Presented by Ashley Riley of The Advisory Board
Cancer patients are taking control of their care. Nearly half of today's cancer patients go online for information when choosing a provider, and 11% switch providers during their care. Cancer programs need to understand what cancer patients want and design their services around them.
In this webinar, learn what cancer patients told us they want and best practices for implementing best-in-class patient experiences.
Things You'll Learn:
- Surprising findings from our 2019 Cancer Patient Experience Survey
- How patients make trade-offs when choosing providers, and how you should allocate resources
- Where programs are most vulnerable to patient leakage, and how to reduce your risk.
12 - 12:45 PM CST
Consultant, Oncology Roundtable
Ashley is currently a consultant for the Advisory Board.